Coffee with the Coach: How to Create an Engaged Workforce

Posted on 02. Apr, 2012 by .

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Are You a Dreamer or a Doer?

Posted on 02. Apr, 2012 by .

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This past week those of us on the East Coast faced the prospect of having a chance to win one of the largest Mega Millions jackpots of all time – a whopping $656 million.  In the days leading up each drawing, people began lining up for tickets, optimistic in their chances for winning.  Just on [...]

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Book Review: Succeeding When You’re Supposed to Fail

Posted on 01. Apr, 2012 by .

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Book #11 of 52 Succeeding When You’re Supposed to Fail: The Six Enduring Principles of High Achievement written by Rom Brafman was a book was one of the books I spotted while queuing up my 2012 reading list.  I found it in the Self-Help section of the Barnes & Noble. Brafman explores why individuals who [...]

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Book Review: The New Relationship Marketing

Posted on 01. Apr, 2012 by .

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Book #10 of 52 The New Relationship Marketing: How to Build a Large, Loyal, Profitable Network Using the Social Web written by Mari (pronounced like “Calamari”) Smith was a book that caught my attention while browsing at a Barnes & Noble bookstore in January. I try to read as much as I can about marketing, [...]

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3 Ways to Help You Be Taken Seriously (Part 1)

Posted on 27. Mar, 2012 by .

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The more I travel, the more I realize that in many cases, a lot of folks don’t really carry a lot of credibility.  With that in mind, I thought I’d offer up some suggestions on how to be taken seriously.  This might be helpful advice if you’re trying to influence someone and might be very [...]

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Three Things Hiring Managers Need to Know About Hiring Veterans

Posted on 25. Mar, 2012 by .

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As the Middle East wars slowly come to an end, all four branches of the military will no doubt be shrinking, leaving employers with a growing talent pool to draw from.  In anticipation of this, here are three important considerations HR professionals and hiring managers need to know as they interview transitioning military folks. 1.  [...]

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In Customer Service, One Size Fits Nobody

Posted on 22. Mar, 2012 by .

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Today I flew from Houston, TX to Detroit, MI via Charlotte, NC.  I took the bus from the airport to the Enterprise Rental Car facility, dreading the experience. I travel about 45 weeks a year and normally rent with National.  I can get to the lot, grab any car, and hit the road.  Like most [...]

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Book Review: The Presentation Secrets of Steve Jobs

Posted on 21. Mar, 2012 by .

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Book #9 of 52 The Presentation Secrets of Steve Jobs: How to Be Insanely Great in Front of Any Audience written by Carmine Gallo was a book that caught my attention while browsing at a Barnes & Noble bookstore late last year. After thumbing through it, I put it on my reading list and purchased [...]

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Making the Case for a Career in Management

Posted on 20. Mar, 2012 by .

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Sunday morning, I took an early morning flight to Houston to work with a client I have there.  I flew on out on United (not my choice but since Southwest only goes to Houston Hobby, I had to do it) and picked up the copy of the Hemispheres magazine in the seatback pocket.  By the [...]

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How to Swim with the Sharks

Posted on 19. Mar, 2012 by .

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Last Friday night I was surfing the channels looking for something interesting to watch on TV.  My favorite 8PM show Kitchen Nightmares was a rerun (they now refer to these as “encore presentations”) and March Madness preempted the CBS shows I enjoy (I must be the only man in America that absolutely detests basketball) so [...]

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